Zymark Corporation, a division of Caliper Technologies, is a leading provider of automation solutions serving the worldwide life science, biotechnology and pharmaceutical industries. The company has introduced new automation paradigms that have empowered scientists to raise laboratory research to a new, more industrialized level. With these advances, Zymark has firmly established itself as a solutions provider with a single-minded goal of streamlining the entire drug discovery pipeline. Zymark provides direct sales, service and applications support throughout the world and hosts the annual ISLAR conference on laboratory automation. For more information, visit www.Zymark.com.

Job Title: Sales Account Manager
Requisition # 03-043
Department: Sales
Manager : Jim Hudson
Location: Midwest Territory North (Chicago/Wisconsin)
Recruiter: Leslie Germond

SUMMARY
Sells Caliper/Zymark Automated Solutions including both macro fluidics and micro-fluidics involving chemistry, validation, hardware, software, and services by performing the duties outlined below.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The following is a listing of the results/accomplishments expected in performing this job and the job's essential or most important functions and responsibilities by which people achieve the results.

1. Responsible for territory sales (bookings) based on historical booking trends, active pipeline, and sales person's experience with Caliper/Zymark solutions.

2. Responsible for planned Bookings Contribution Margin which measures the "goodness" of the pricing on each solution.

3. Visits with customers and customer champions to communicate Caliper/Zymark Solutions in order to increase Caliper/Zymark's value to laboratory Technicians, Managers, Scientists, and Directors.

4. Will develop strong relationships with customer champions at Caliper/Zymark accounts with a view on the long term to help Caliper/Zymark assure current and future solution fit with the technical market.

5. Responsible for all account sales activities at a tactical level including managing Mail Lists, User Lists, Forecasts, Projects plans, Solution Implementation approaches, all relationships, and time/territory management

6. Will define the preorder project scope and definition for all solutions by staying abreast of current best technical solutions offered by Caliper/Zymark which will create win-win relationships around projects

7. Will manage all workstation projects from preorder through delighted customer by leading Caliper/Zymark through the challenges and victories

8. Sets and manages customer expectations throughout the life of projects and ongoing through our relationship with the customer

9. Develops customer success programs that will help bring Caliper/Zymark and the customer closer together around long term business

10. Demonstrates Caliper/Zymark solutions by being the company expert and working with in-house resources

11. Performs technology seminars, leads customer group discussions, and runs workshops that improve Caliper/Zymark's relationships with customers

12. Performs Instrument Validation when required to stay informed of the latest product developments

13. Performs customer training in the field when required to develop excellent relationships in the field and to stay at the forefront of Caliper/Zymark Solutions.

14. Ability to travel up to 35% of time.

EDUCATION and/or EXPERIENCE
Bachelor's degree from four-year college or university in a science discipline; and a minimum of 7 years related capital equipment sales experience and/or training; or equivalent combination of education and experience. Liquid handling and/or micro-fluidics experience a plus.

If you are interested in applying for this position, please go to our website (www.zymark.com) and apply directly online

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