REMP is a fast-growing, technologically advanced developer and manufacturer of robotics and automation utilized within Research and Development organizations of the world leading pharmaceutical, bio-pharm, genomics, biotech and agricultural firms. Our products include solutions for compound storage and retrieval, environmental conditioning and control, 96 and 384 well sample cherry-picking, tube capping, thermal plate sealing, piercing, plate replication/reformatting, automated powder dosing, vial weighing and consumables.Our US corporate headquarters is in Holliston, Massachusetts and our worldwide headquarters is located at the foot of the Swiss Alps in Oberdiessbach, Switzerland. Additional subsidiaries are located in Japan and Germany.
Please visit our website @ www.remp.com
Duties
1.Troubleshoot and diagnose all REMP products (software, electrical, mechanical, & HVAC).
2.Provide direct on-site service (maintenance and repair), factory depot service, email/telephone technical support, and on-going customer product training for current US installed base (hardware and software).
3.Execute new product installations (workstations and systems) and initial customer product training.
4.Be a member of the REMP ?4 x 7?customer support team.
5.On site support and integration of electrical, mechanical and software upgrades.
Position Requirements
1.Must be currently located within a 1-hour car drive of Holliston, Massachusetts.
2.On an ongoing basis, the ability for overnight travel being ~40% of the time within the US (including occasional travel to Switzerland for product training).
3.Team oriented, but also capable of working independently.
4.5-7 years ands-on?electrical, mechanical and refrigeration capital equipment field service and technical support.
5.Associates or Bachelor degree in Engineering preferred.
6.Excellent interpersonal and communication (written and verbal) skills.
7.Microsoft Office.
Employee Benefits
1.Blue Cross/Blue Shield medical insurance and Dental Health Services dental insurance per REMP USA policy (currently at 100% employer paid) beginning the first day of employment.
2.Short-term/Long-term disability insurance per REMP USA policy (currently at 100% employer paid) beginning the first day of employment.
3.Term life insurance at 2X annual base salary per REMP USA policy (currently at 100% employer paid) beginning the first day of employment.
4.A REMP USA 401k individual retirement plan with an employer matching contribution of 50% of the 1st 8% of the employee contribution.
5.Three weeks paid vacation per year increasing to a maximum of four weeks per year at the fifth year of employment.
6.Company paid holidays based on the company holiday schedule (thirteen in 2005, including one for the employee birthday).
7.Company paid education reimbursement following the company guidelines.
8.As required, a company vehicle for use in achievement of job responsibilities.
9.Company issued credit card for use in achievement of job responsibilities.
10.Associated mobile telephone, telephone credit card, and office computing hardware and software.
Employee Compensation
1.$50,000 - $60,000 per year
2.An annual performance review in the December ?January timeframe of each year.
Please send resumes to [email protected]
Edited by - whitester on 05/18/2005 2:35:43 PM
Edited by - whitester on 05/18/2005 2:38:02 PM
Field Service Engineer
Posted - 05/18/2005 : 10:46:00 AM
