Aurora Discovery, a leading provider of miniaturization science solutions, technologies and services to the life science marketplace, is seeking an accomplished individual to join our field service engineering team for the Mid-Atlantic Area (PA - NJ). The ideal candidate will bring a passion for success and exceeding customer expectations, and enjoy a fast-paced and innovative environment. The successful candidate will work with a team of high achievers; have a pivotal role in delivering solutions to our customers, and have a stake in the Company success. A very competitive compensation package is offered including base salary, equity and benefitsCore Responsibilities:
弒nstall, qualify, troubleshoot, and maintain liquid handling and detection systems, ensuring performance specifications are met and customer expectations are exceeded.
愁rack various forms of data (service reports, troubleshooting knowledge base, and customer feedback) into customer relationship management (CRM) system.
感rovide feedback and support of Quality, Engineering, Manufacturing, and Sales/Marketing functions to ensure customer expectations are continually exceeded.
Successful Candidate will have:
嫂ssociates or Technical degree in Life Science or Electronics field, and 2-3 years of related experience supporting analytical or liquid handling laboratory instrumentation.
惹trong organization skills, be a self-starter, and be able to effectively communicate and work across multiple functions, both internally and with customers.
愁he ability and willingness to short-notice travel, both domestic and international.
If you are ready for the challenge, please forward your resume to [email protected] and reference Job Number 02LL.
Edited by - Aurora Discovery on 08/17/2004 1:36:45 PM
Edited by - Aurora Discovery on 08/17/2004 2:22:12 PM