Caliper Life Sciences, Inc. ?Sales Account Representative-Philly TerritoryCaliper Life Sciences uses its advanced liquid handling and LabChip?technologies to create leading edge tools that accelerate drug discovery and enhance the diagnosis of disease. Caliper headquarters are located in Hopkinton, Massachusetts, with R&D;, operations and manufacturing facilities for LabChip devices in Mountain View, California, and direct sales, service and applications support throughout the world. Caliper customers and partners include many of the largest pharmaceutical, biotechnology, and life sciences companies. For more information, please visit Caliper web site at www.caliperLS.com.
Job Title: Sales Account Representative
Requisition # 05-008
Department: Sales
Manager: Eric Herr
Location: Philly Territory
Recruiter: Leslie Germond
SUMMARY
Sells Caliper Automated Solutions including both macro fluidics and micro fluidics involving chemistry, validation, hardware, software, and services by performing the duties outlined below.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following is a listing of the results/accomplishments expected in performing this job and the job's essential or most important functions and responsibilities by which people achieve the results.
1. Responsible for territory sales (bookings) based on historical booking trends, active pipeline, and sales person's experience with Caliper solutions
2. Responsible for actively prospecting new customers within the territory.
3. Responsible for planned Bookings Contribution Margin which measures the "goodness" of the pricing on each solution.
4. Visits with customers and customer champions to communicate Caliper Solutions in order to increase Caliper value to laboratory Technicians, Managers, Scientists, and Directors.
5. Will develop strong relationships with customer champions at Caliper accounts with a view on the long term to help Caliper assure current and future solution fit with the technical market.
6. Responsible for all account sales activities at a tactical level including managing Mail Lists, User Lists, Forecasts, Projects plans, Solution Implementation approaches, all relationships, and time/territory management
7. Will define the preorder project scope and definition for all solutions by staying abreast of current best technical solutions offered by Caliper which will create win-win relationships around projects
8. Will manage all workstation projects from preorder through delighted customer by leading Caliper through the challenges and victories
9. Sets and manages customer expectations throughout the life of projects and ongoing through our relationship with the customer
10. Develops customer success programs that will help bring Caliper and the customer closer together around long term business
11. Demonstrates Caliper solutions by being the company expert and working with in-house resources
12. Performs technology seminars, leads customer group discussions, and runs workshops that improve Caliper relationships with customers
13. Performs customer training in the field when required to develop excellent relationships in the field and to stay at the forefront of Caliper Solutions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university, science degree preferred, and a minimum of 2-3 years related experience and/or training; or equivalent combination of education and experience. Previous Sales Applications experience preferred. Life Science industry experience required.
If you are interested in applying for this position, please go to our web site (www.caliperls.com) and apply directly online.
Leslie Germond