User Survey

• Conducted Oct.-Nov. 1998

• Approx. 300 questionnaires sent out, approx. 20% returned

• Topics Covered:

  • background: # installations, % idle, purchase plans, etc.
  • future purchases: expected rate, price, complexity, technology
  • their experience with vendors
  • what is now being done differently
  • suggestions to other users
  • other comments

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